Privacy Policy

Version date: October 15, 2026

Effective date: October 15, 2026

Introduction

Welcome to Romens AI, an AI agent workspace for real workflows with desktop, remote server, CLI, tool connections, and persistent sessions. At Romens AI, your privacy is important to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Romens AI:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use Romens AI, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access Romens AI, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

Sensitive Personal Information

Sensitive personal information includes biometric identifiers, religious beliefs, specific identity information, medical and health information, financial accounts, precise location and movement information, and personal information of children under 14. These examples do not mean that we collect every type in every situation.

• Identity verification: When you use a feature that requires real-name verification, we process the phone number and identity document information, such as an identity document number or image, that you actively provide for that verification. Refusing information necessary for that feature prevents its use but does not affect other basic features.
• AI conversations, documents and connected data sources: Content you enter, upload or authorize us to access may contain identity document, medical and health, financial account, precise location, biometric or other sensitive personal information. We process such content within the task you request. Check that the processing is lawful and necessary, obtain any required authorization for another person's information, and redact or remove sensitive content that is not needed for the task. Not every user is required to provide these categories of information. Refusing unnecessary sensitive information does not affect features that do not depend on it.
• Browser tools: We process web browsing information involved in your instructions, such as web addresses, page content and interaction records, to complete the requested browser task. Page or screen captures may also contain sensitive personal information. Ensure that the requested processing is lawful, necessary and authorized.
• Connection credentials: API keys, OAuth tokens and access tokens are security-sensitive credentials used to establish and maintain the data-source connections you configure.
• Children: Our service primarily serves enterprise customers and their authorized employees. We do not knowingly collect personal information of children under 14. If a guardian discovers unauthorized collection, contact us so that we can investigate and remove the relevant information when verified.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Service provider: 青岛雨诺网络信息股份有限公司 (Romens AI) Email: support@romens.com

By using Romens AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!